cPanel, which we have been a partner of for over ten years, was acquired at the end of 2018 by the Oakley Capital group — the same group that previously acquired Plesk. After
being managed by the Oakley Capital group, cPanel announced on June 27, 2019, that it would switch its pricing and licensing policy — which had remained the same for approximately 20 years — to an account-based pricing and licensing system.
Since the new
pricing system is account-based, which came as a major shock to all companies worldwide offering hosting services using cPanel, the cPanel license costs for many of our customers have increased 6-7 times, while for cloud/virtual server users who had to use a physical
server license due to high resource usage with fewer than 5 accounts, license costs have actually decreased.
According to the new pricing system determined by cPanel, billing has begun under three different packages effective immediately. Details about
these packages are provided below.
cPanel Admin - 5 accounts can be created, monthly fee is $12.50 USD + VAT.
cPanel Pro - 30 accounts can be created, monthly fee is $17.50 USD + VAT
cPanel Premier -
100 accounts can be created, monthly fee is $32 USD + VAT (Additional account $0.12 USD + VAT)
The cPanel Admin and cPanel Pro license packages can only be used on cloud systems (virtual servers), while if a license is to be purchased for a physical server,
only the cPanel Premier license package must be purchased.
If the required number of accounts exceeds 100, the cPanel Premier license is purchased and a fee of $0.12 USD + VAT will be charged for each account beyond 100.
To better explain this complex
account-based billing system for users with many accounts, we have prepared an example below.
Example:
If you have a cPanel physical server license that you used for $25 USD + VAT and your server has 1,450 active accounts, under the new
system:
You pay $32 USD + VAT for 1 cPanel Premier license
1,450 - 100 = 1,350 x $0.12 USD + VAT, totaling $162 USD + VAT in additional account fees.
In this case, your license fee of $25 USD + VAT will become $194 USD +
VAT under the new account-based billing system.
cPanel’s new account-based licensing model also applies to annually purchased licenses, and we regret to inform you that previously granted rights will also be revoked. Annually purchased
licenses will be billed on a monthly basis according to the new licensing policy as of September 1, 2019, and amounts already paid will be used as balance.
For our existing customers currently using cPanel, the new pricing will take effect on August 15,
2019 for those whose license renewal date falls before the 15th of the month, and on July 15, 2019 for those whose renewal date falls after the 15th.
Because migration to the new licensing model will be done unconditionally and without question under these
terms, and because we believe our company — which provides you with cPanel license rental services — could suffer losses due to potential errors, all active license-using customers other than Managed Servers will have their services cancelled on the last day of
renewal. Customers who wish to continue using cPanel must create a new order on our website according to the new licensing policy.
All customers who request it can request changes to their services according to the new licensing policy before their cPanel
licenses are cancelled.
We would like to remind you that cPanel/WHM software is not without alternatives and that no one is obligated to bear the increasing license costs in this process. You can contact your account representative for information about
alternative server management software.
Respectfully.
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