Dear Customers,
Since the invoices in our customer panel are being confused with official e-invoices, they will be changed to “Payment Receipt”. Similarly, the reference numbers used in bank transfers and EFTs will also be arranged as “Receipt Number”.
This name change aims to prevent confusion. Regarding service cancellations, customers will now be able to cancel services they no longer wish to renew simply by not paying the payment receipts, without any additional notification. This arrangement will also prevent users from incurring retrospective debt balances for services that were not accidentally cancelled.
All responsibility for services not renewed and cancelled lies with our customers.
As you know, our company works on a prepaid basis for the services it provides. Payment receipts are created before the service is rendered, not after. The official E-Invoice is sent to the user’s email address within 7 days of payment completion.
The new changes will begin today and will be fully implemented by July 10, 2017.
We present this for your information and wish you good work.
Sincerely.
Netinternet Bilisim Teknolojileri AS
General Manager
Osman Makal
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