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15.04.2022
Due to the risk created by the increasing number of cases in recent days, within the scope of the measures taken to protect our employees from the Coronavirus (Covid-19) outbreak that our country as well as the whole world is fighting against, starting from September 25, 2020, no visitors other than our technical personnel will be accepted to work inside the data center white area.
Additionally, for all other visits to our facility, entry will be permitted after a “HES Code” query. The HES (Hayat Eve Sığar - Life Fits Home) Code is a code that allows you to safely share whether you carry any risk in terms of Covid-19 disease. Before visiting the Data Center, the HES code will be requested from you, and if there is no obstacle to the visit as a result of the query made, visit approval will be given. Visitors who have not submitted their HES code in advance and whose query has not been made will not be accepted into the data center.
How Can You Obtain a HES Code?
1. Download the “Hayat Eve Sığar” application on smartphones and enter the “HES Code Operations” section. Click the “Create HES Code” button. Select the code usage period and create the code.
2. To receive a HES code by SMS, write HES with spaces between them respectively; T.R. ID Number, Last 4 Digits of T.R. ID Serial Number, and Sharing Period (number of days) and send an SMS to the number 2023 to create the code.
3. A HES Code can also be created through the E-Government website.
How Will Physical Operations and Physical Installation Work Be Done?
Remote Hands support is provided free of charge on a fair request basis as is known. Smart Hands will also be provided free of charge for as long as this restriction period continues. In physical operation requests, priority will be given to critical business requests and operations that will affect business continuity, which will be done immediately, while all other operations will continue to be done free of charge within working hours according to business workload.
We would like to state again, for those who are concerned about the new measures and restrictions, that there are no COVID-19 cases within our company and that all these restrictions have been taken due to increasing risks for the health of our employees.
We wish you healthy days.
Sincerely.
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